Authenticity Guarantee

TCG Collections Authenticity Guarantee

At TCG Collections, we understand that authenticity is one of the most important factors when purchasing Pokémon Trading Card Game products and collectibles.

We are committed to providing our customers with genuine products and a trustworthy collecting experience.

100% Authentic Products

We guarantee that all Pokémon Trading Card Game products sold by TCG Collections are authentic and sourced through trusted suppliers.

We do not knowingly sell counterfeit, altered, or unauthorized products.

Quality Inspection

Before products are shipped, we take care to review items for:

  • Product authenticity

  • Packaging condition

  • Visible damage or defects

  • Accurate product details

Our goal is to ensure that your order arrives as expected.

Sealed Product Guarantee

For sealed Pokémon products, we guarantee that products are:

  • Factory sealed when listed as sealed

  • Authentic manufacturer products

  • Handled carefully before shipment

Please note that sealed products contain randomized contents determined by the manufacturer. TCG Collections cannot guarantee specific cards, rarity, pull rates, or market value.

Single Card Authenticity

For individual Pokémon cards, we provide accurate product descriptions and condition information using standard collectible card terminology.

Card conditions may include:

  • Near Mint (NM)

  • Lightly Played (LP)

  • Moderately Played (MP)

  • Heavily Played (HP)

  • Damaged (DMG)

Images and descriptions are provided to help customers make informed purchasing decisions.

Customer Protection

If you believe you have received an item that does not match your order or may have an authenticity issue, please contact us within 7 days of delivery.

Please provide:

  • Order number

  • Photos of the item

  • Details about your concern

Our team will review your request and work toward a resolution.

Independent Retailer Disclaimer

TCG Collections is an independent retailer of Pokémon Trading Card Game products.

We are not affiliated with, sponsored by, or officially connected to:

  • The Pokémon Company

  • The Pokémon Company International

  • Nintendo Co., Ltd.

  • Game Freak Inc.

  • Creatures Inc.

All trademarks and intellectual property belong to their respective owners.

Contact Information

TCG Collections

Email: contact@tcgCollections.shop

Phone: +1 (479) 345-1674

Address:

2961 Leisure Lane

Ventura, CA 93001

United States

Thank you for trusting TCG Collections with your collection.